Privacy Policy

  1. Collection of Information

Information You Provide to M-Taxi

M-Taxi collects information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with M-Taxi. This information may include: name, email, phone number, postal address, profile picture, payment method and other information you choose to provide.

Information Collection through your Use of M-Taxi Service

When you use the M-Taxi Services, M-Taxi may collect information about you in relation to your location information (your geo-coordinates while the Application is being used or not) , Contacts Information (access and store names and contact information from your address book), transaction information (transaction details related to your use of M-Taxi Services), usage and preference information (information about how you and site visitors interact with M-Taxi Services, preferences expressed, and settings chosen, through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers), electronic device information (including such as the hardware model, operating system, file names, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information), call and SMS data (call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message), log information (including server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service).

Information Collection from Other Sources

M-Taxi may also receive information from other sources and combine that with information collected through M-Taxi Services. If you choose to link, create, or log in to your M-Taxi account with a payment provider (e.g., Pay TM) or social media service, or if you engage with a separate app or website that uses our API (or third party APIs), M-Taxi may receive information about you or your connections from that site or app.

Use of Information

M-Taxi may use the information collected about you to provide, maintain, and improve M-Taxi Services, perform internal operations, including to prevent fraud and abuse of M-Taxi Services, send or facilitate communications including information about services, promotions, news, and events of M-Taxi and other companies, where permissible and according to applicable laws, personalize and improve the M-Taxi Services, including to provide or recommend referrals, advertisements etc.,

M-Taxi may transfer the information procured from you hereunder to and process and store it in India and other countries

Sharing of Information

M-Taxi may share the information it collects about you as described herein or as described at the time of collection or sharing – (a) with Riders to enable them to provide the transportation services to you including your name, photo (if you provide one), average rating given by Riders, and pickup and/or drop-off locations with Riders; with third parties to provide you a service you requested through a partnership or promotional offering made by a third party or M-Taxi; (b) with general public if you submit content in a public forum; with third parties with whom you choose to let us share information.

M-Taxi may also share your information its subsidiaries and affiliated entities, with vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on M-Taxi’s behalf; in response to a request for information by a competent authority if required by any applicable law, regulation, or legal process, with law enforcement officials, government authorities, or other third parties; in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

Cookies and Advertising

A cookie is a small file which asks permission to be placed on your electronic device’s memory. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

M-Taxi may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. M-Taxi may only use this information for statistical analysis purposes.

You can choose to accept or decline cookies.

Contact Us

If you have any questions about M-Taxi’s Privacy Policy, please contact us at or write us at ACEFENDERS TRAVELS PRIVATE LIMITED, 947, 9th Floor, JMD Megapolis Sector-49, Sohna Road, Gurgaon, Haryana-122018.

  1. Other Miscellaneous Provisions


M-Taxi may give notice by means of a general notice on the M-Taxi Services, electronic mail to your email address in your Account, or by written communication sent to your address as set forth in your Account. You may give notice to M-Taxi by written communication to M-Taxi's corporate address at ACEFENDERS TRAVELS PRIVATE LIMITED, 947, 9th Floor, JMD Megapolis Sector-49, Sohna Road, Gurgaon, Haryana-122018.


You shall not assign or transfer these M-Taxi Terms and Conditions in whole or in part without M-Taxi’s prior written approval. You give your approval to M-Taxi for it to assign or transfer these M-Taxi Terms and Conditions in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of M-Taxi’s equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, M-Taxi or any Third Party Service Provider as a result of the contract between you and M-Taxi or use of the M-Taxi Services.

If any provision of these M-Taxi Terms and Conditions is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these M-Taxi Terms and Conditions but the legality, validity and enforceability of the other provisions in these M-Taxi Terms and Conditions shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these M-Taxi Terms and Conditions. These M-Taxi Terms and Conditions constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these M-Taxi Terms and Conditions, the words “including” and “include” mean “including, but not limited to.”

M-Taxi reserves the right to modify, terminate or suspend the M-Taxi Services/Application at any time without prior notice due to any changes in internal policy or the applicable laws or any breach of these M-Taxi Terms and Consitions by you or for any reason whatsoever. You may terminate your account by submitting a request to M-Taxi. You shall remain responsible for all activities that occurred prior to termination of your account. Further, M-Taxi shall also reserve the right to suspend your account without any notice to you in the event M-Taxi suspects that your account is being used in a manner so as to cause nuisance or prejudice to M-Taxi or any other persons.

M-Taxi will not be liable for any failure to provide the M-Taxi Services or perform any obligations, if the performance is prevented, hindered or delayed as a cause of any event arising due to any cause beyond the reasonable control of M-Taxi and in such case its obligations shall be suspended for so long as the event continues.